Service

Support

The first response to a support requests is usually provided within 24h. Business days are Monday to Friday, except December 25th (Christmas), January 1st (New Year). Business hours are from 10,00am to 18,00pm GMT+01:00.

Please use the LinkMap Portal to report issues, request new features, or submit general inquiries.

Ongoing Platform Migration

LinkMap is currently transitioning from a Connect-based backend architecture to Atlassian Forge.

Version 5 introduces Forge SQL data synchronization to prepare for a future migration of backend services.

During this phase, normal application functionality continues to operate without changes for customers.